Fretz RV Service Appointment Terms and Conditions

1. Appointment Request and Confirmation

Pending Approval: Please note that all service appointment requests submitted through our online booking system are pending approval by the Fretz RV Service Team.
Confirmation Call/Email: After submitting your booking request, a member of our service team will review your requested details. You will receive a call or email from us to confirm the specifics of your service, including the date and time. Your appointment is not confirmed until you receive this confirmation.
Emergency Services: If you require emergency service or need immediate assistance, please do not use the online booking form. Instead, call us directly at 215-723-3121.

Accuracy: Please ensure that all information provided in your booking request is accurate. Incorrect or incomplete information may delay the approval and confirmation of your appointment.
Changes and Cancellations: If you need to change or cancel your requested appointment, please contact our service team as soon as possible at 215-723-3121. Note that changes or cancellations are subject to approval and availability.

By submitting a service appointment request, you acknowledge and accept that your appointment is only a requestand not confirmed until Fretz RV contacts you directly to verify and approve the details.
You agree to wait for a confirmation call from Fretz RV before assuming that your requested date and time have been scheduled.
You accept that Fretz RV reserves the right to reschedule or deny appointment requests based on availability, workload, or other factors.

If you have any questions regarding your service appointment request or these terms and conditions, please contact our service department at 215-723-3121 or via email at servicemanager@fretzrv.com.

CALL TO BOOK EMERGENCY APPOINTMENT: 215-723-3121